We have used the services of Arcovo Hotel Loyalty since July 2013. We found their system to match exactly what our needs were for monitoring guest loyalty and their spend. The system was very simple to install and we have found the maintenance & support to be excellent in every way. I would not hesitate in recommending them for similar work.
Arcovo Hotel Loyalty have made implementing our guest loyalty scheme simple and free of any business disruption. Since we started working in partnership with them we have seen an increase in repeat business and loyalty to our hotels, and continue to reap the rewards from their knowledge and technology
The Arcovo Hotel Loyalty platform has helped with marketing the Slieve Russell Hotel for the past four years. The flexibility, consistency and reliability of your software makes it easy to maintain along with being user friendly. I have NEVER experienced a problem with uptime or connections. Aoife along with your customer service and technical support have always been efficient handling the Hotels requests promptly and professionally.
Our loyalty program from Arcovo Hotel Loyalty is unique and exciting. the system takes care of all the marketing including welcome emails or birthday promotions as well as on-line recruitment, great after sales service too
Part of our strategy when we bought the Long Dock was to extend the trading season through building local business in addition to our existing tourism based business. To that end we have grown local business substantially to allow us now to open all year round. This ability is in no small part down to Arcovo Hotel Loyalty. Their system has given us a deep knowledge of our customers behaviour and the automation of emails and sms messages keeps us in contact with them. Our guests love it
Arcovo Hotel Loyalty have been of great help to Castleknock Hotel & Country Club over the past two years in terms of providing a professional and effective loyalty programme for our hotel. Not only that, they constantly make themselves available to help with great after sales service and upselling ideas. I would have no hesitation in recommending them to other businesses